| ShopBobcats.com
Customer Help Desk |
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| Emails
About Your Order |
| After
you place your order, you will receive e-mails about your order. Below
are examples of e-mails you might receive: |
- Order
Confirmation: This e-mail confirms that we have received your
order. It includes your order number. Keep this e-mail for your
records.
- Back Order Status: This e-mail informs you that an item from your order
is not available for immediate shipment and will ship when it
is available. Your credit card is charged when the item is shipped.
When the item is available to ship, we will send you an e-mail
with your order number. Keep this e-mail for your records.
- Shipment
Confirmation: This e-mail confirms that your order or part of
your order has shipped. You may receive multiple e-mails depending
on the items you selected, or if you ordered multiple items and
they were shipped separately. The arrival time of your order depends
on the shipping method selected, item selected, and your shipping
location.
- Important
notice about your order: There are a few reasons why you would
receive this e-mail, including: difficulty in processing your
order, inability to ship to the address provided, duplicate order,
or cancellation of order. Should you receive a notice like this,
please call a Customer Service specialist at 415-946-8077 immediately
so the problem can be addressed.
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